Privacy Policy

1. Who we are

SentinelIQ (“we”, “us”) provides incident and escalation management software for operations teams. This policy explains what data we collect through this website and our platform, and how we use it.

2. What we collect

• Contact details you submit through our demo booking form (name, company, phone, email).
• Account and organisation data when you use the SentinelIQ platform (users, sites, incidents, media attachments).
• Basic usage and log data (IP address, browser type, pages visited) for security and diagnostics.

3. How we use it

We use the information above to respond to demo requests, operate the platform for customer organisations, secure our systems, and communicate service-related updates. We do not sell personal data to third parties.

4. Data storage & security

Platform data is stored with role-based access controls and row-level security, scoped to your organisation. We take reasonable technical and organisational measures to protect data against unauthorised access, loss, or misuse.

5. Third-party services

We use trusted infrastructure and communication providers (including database hosting, WhatsApp messaging, and calendar scheduling) to operate our website and platform. These providers process data only as needed to deliver their service to us.

6. Your rights

You may request access to, correction of, or deletion of your personal data by writing to vinay@avadhutatech.com.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

8. Contact

Questions about this policy? Email vinay@avadhutatech.com.