Legal
Terms of Service
Last updated: July 2026
1. Agreement
By accessing this website or using the SentinelIQ platform, you agree to these terms. If you are using SentinelIQ on behalf of an organisation, you confirm you have authority to bind that organisation to these terms.
2. Use of the service
SentinelIQ is provided for incident and escalation management by authorised users of a customer organisation. You agree not to misuse the platform, attempt to access data outside your organisation's scope, or interfere with the service's normal operation.
3. Accounts & access
Access to the platform is managed by your organisation's administrators. You are responsible for keeping your login credentials confidential and for activity that occurs under your account.
4. Customer data
Data you or your organisation submit to the platform (incidents, media, notes, configuration) remains your property. We process it only to provide the service as described in our Privacy Policy.
5. Availability
We aim to keep the platform available and reliable but do not guarantee uninterrupted access. Planned maintenance or unforeseen issues may affect availability from time to time.
6. Limitation of liability
SentinelIQ is provided on an “as is” basis. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the platform. Nothing in these terms limits liability that cannot be excluded by law.
7. Changes to these terms
We may update these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
8. Contact
Questions about these terms? Email vinay@avadhutatech.com.